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What do I do if I forget my password?
What are the technical requirements for IXL?
What should I do if I forget my username?
How do I change my password?
How do I get an account for the IXL app?
How can I change my profile icon?
Why can't I sign in?
How do I contact technical support?
What happens if someone in my family forgets their secret word?
How do I set up my iPad or iPhone's parental controls to allow access to IXL?
How do I change to another country's edition?
How do I switch users on a family account?
How do I cancel iTunes billing for IXL?
How do I renew my membership billed through iTunes?
How can I make sure my child uses their correct profile on our family account?
Why am I reaching a 10-question limit?
How can I find a skill to work on?
How does the SmartScore work?
Can my children practise any class level?
Is there audio available for younger students?
Is there a way to suggest skills to students?
How do I earn certificates and awards?
Can I hide the timer?
Can I use IXL on an iPad or iPhone?
Is there an IXL Android app?
Do you have an app for Chromebooks?
Is there an IXL app for Kindles?
How do I assign a skill to students using Google Classroom?
How do I include fractions, exponents and special characters in my answer?
Why do some of my skills have a yellow star next to them?
What is the Challenge Zone?
Why is it so important to sign in before practising?
How do I receive certificates by email?
Is there a way to hide the class levels?
If I exit a skill before it is mastered, is all my work lost?
What do I do if I want to try out a different skill?
How does the practice timer work?
Where can I find certificates to print out?
How many questions are there?
Why is there more than one set of objectives for my country?
Is there a way to share a skill on Facebook?
What happens when children get a question wrong?
How can I see new skills and skill code changes?
How can I find an IXL Analytics report that best suits my needs?
How do I print an IXL Analytics report?
How can I be sure IXL Analytics reflects my most recent data?
Do the children in my membership receive access to all classes?
How do I add a child to my membership?
Does membership include all of my children or do I need to purchase multiple memberships?
What subjects can I purchase on IXL?
How do I cancel my membership?
If I already have access to maths, is there a cost to purchase English?
How do I update my credit card information?
Can I add English to my membership for only one child and not the other?
If I cancel my membership, will I receive a refund?
If I switch to an annual plan, can I apply my previous monthly payments to my new annual membership?
If I add a child after my membership has started, will the price be calculated pro rata?
Can I add a subject to my membership in the middle of a billing cycle?
Do you accept any form of payment other than credit card?
Can I pay in a different currency?
Can I try a family membership before purchasing one?
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